QS Quacquarelli Symonds was founded in 1990 and has established itself as the leading global provider of specialist higher education analytics and solutions. At QS we want to ensure candidates have access to our independent insight-led services, so they can make the right choices for them, and for their future.

Our activities span 50 countries, working with over many of the world's leading higher education institutions and employers. We’re famous for the QS World University Rankings, the world’s most popular source of comparative insight into university performance. It’s from our detailed research, and this depth of understanding of the education sector, that we seek to show leadership and be a lifelong decision partner for students and institutions alike.

We are on an exciting transformative path, with significant growth potential and a true sense of purpose. At QS, we’re working to make a difference to a billion future learners and to unleash their collective potential on the world. Our success is down to our people, and we are looking for more talented individuals to join us on that transformation.

The Role

QS is seeking a motivated individual to join our Intelligence Unit team in the position of Product Analyst. The role works as part of a professional and friendly teams in London, Mumbai, Kuala Lumpur and Bucharest offices – giving you excellent exposure to working in an international environment.

This position will report to the Product Manager of QS Stars and will require a combination of drive, analytical and technical capability, organisational skills, knowledge, and an interest in higher education. The role will be responsible for assisting the QS Stars Product Manager and product management team on a variety of projects and analysis to improve the effectiveness of the product. The Product Analyst will have an important contribution to improve our systems for delivery as well as analysing the market to develop new opportunities. This will require the ability to quickly adapt to unfamiliar situations, confidence to work independently, and excellent relationship management skills.

You will be creative in your thinking and have an interest in improving various areas of the QS Stars product, but with a focus on the technical aspect. An effective team player, you will bring a flexible attitude in to the office with you every day - being prepared to collaborate with various teams, but to also work on your own initiative.

While we are looking for someone who is comfortable working with data and various software tools, equally important is the ability to think critically, problem solve, prepare reports, adapt quickly to unknown and bring an international perspective to what we do.

Responsibilities include:

  • Manage QS Stars data transfers between systems
  • Maintain databases/data systems
  • Data analysis – preparing reports and interpret data sets
  • Develop, test and deliver enhancements to the data collection system
  • Improve and update internal tools
  • Establish and maintain QS Stars publishing policy and functionality
  • Automatization processes – work with various stakeholders to create process efficiencies
  • Using Tableau as a reporting tool
  • Involvement in a variety of projects

We’d love to hear from you if you have most or all of the following:

  • Taking ownership of the assigned tasks and completion of the projects as per the company guidelines
  • Adaptable, flexible, and comfortable with uncertainty
  • Confidence to work independently and manage one’s own time effectively
  • Excellent decision-making skills, deadline-orientated and an exceptional eye for detail
  • Excellent written and verbal communication skills in English
  • Strong inter-personal skills and the ability to work with cross-functional teams and multiple stakeholders.
  • Capability to analyse quantitative and qualitative data and synthesise clear narratives and conclusions.
  • Experience working in a technical environment. A prior background in data or business analysis is highly desirable.
  • Experience working with data in Microsoft Excel, SQL queries and data visualization tools such as Tableau
  • Enthusiasm for taking on varied, sometimes challenging tasks
  • Highly analytical and an innovative and creative thinker
  • Strong work ethic and problem solver

Life at QS

Our mission is to enable motivated people around the world to fulfil their potential, and we believe that begins with our own remarkable and diverse team.

A few things that make QS a great place to work include:

  • Competitive package
  • Flexible working
  • Vibrant social environment and multicultural, multinational culture, strong team spirit
  • Focus on welfare – ride to work scheme, yoga classes, global wellness team, EAP and health plan, mental health first aiders, diversity and inclusion initiatives
  • Strong recognition and reward programs – peer recognition platform, quarterly and annual awards, annual bonus scheme
  • Support for volunteering and study leave
  • Certified carbon neutral company